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Data is becoming one of the most valuable business assets for small and medium-sized businesses, but only if you know how to use it. 

According to Forbes, 95% of businesses struggle with unstructured data, and Forrester reports that 73% of enterprise data goes unused for analytics. It's no wonder that 94% of leaders say they need to extract more value from the data they already have. 

Data lakes offer a solution to this. They centralize all your business data, regardless of format, into one scalable, accessible storage layer. Whether it's CRM records, sales reports, customer feedback, or even social media mentions, data lakes turn scattered information into a powerful decision-making tool.

What is a Data Lake?

A data lake is a central repository that stores vast amounts of raw data, both structured (CRM records, sales figures, or Excel spreadsheets) and unstructured (emails, PDFs, images, or social media posts). Unlike traditional databases, it doesn't require data to be cleaned or organized before storage, saving time and costs.

How Does a Data Lake Work?

1. Data Ingestion: Your raw data (structured and unstructured) is pulled in from multiple sources. These could be your website, POS system, social media, or third-party APIs.
   
   
2. Storage in Raw Format: This data is stored as-is in the data lake, without the need for immediate cleaning or formatting. Think of it as dumping everything into one central, scalable pool, usually in cloud platforms like AWS S3.
   
   
3. Data Cataloging & Indexing: Metadata (data about your data) is created to help organize and classify everything. This step ensures that users can easily search and retrieve relevant datasets when needed.
   
   
4. Data Processing & Transformation: When you’re ready to analyze, tools like AWS Glue or Amazon EMR process and transform the data into usable formats, cleaning, filtering, or reshaping it based on your specific needs.
   
   
5. Analytics & Insights: Once processed, the data is fed into analytics tools (like Amazon QuickSight or Power BI) for dashboards, reports, or machine learning models, powering smarter, data-driven decisions.
   
   
6. Access Control & Governance: Throughout, access is managed with permission settings and compliance protocols, so only the right people can access the right data, keeping everything secure and audit-ready.

As small businesses look to manage these growing volumes of data, two solutions often come up—data lakes and data warehouses. While both store data, they serve different purposes. Understanding these differences upfront is important for your business needs and future scalability.

How to Differentiate a Data Lake from a Data Warehouse?

A data warehouse stores data that is highly organized and structured for quick analysis. It requires predefined schemas, meaning you must know in advance how the data will be used before storing it.

On the other hand, a data lake stores data in its raw, unstructured format, offering much more flexibility. This raw data can later be transformed and used for various purposes, such as machine learning or business intelligence. 

The ability to store data without needing to define its structure upfront makes a data lake a more adaptable solution for small businesses that handle diverse types of data.

5 Key Benefits of Data Lakes for SMBs

When it comes to managing data, small businesses need solutions that are both affordable and flexible. A data lake provides just that, offering significant advantages to SMBs. Here are the key benefits that make data lakes a valuable investment for your business:

1. Cost Efficiency

One of the major advantages of data lakes is their cost-efficiency. Data lakes allow you to store raw, unprocessed data, eliminating the need for expensive data transformation upfront. This helps reduce both storage and ongoing maintenance costs.

Cloud-native platforms like Amazon S3, often used in data lake setups, follow pay-as-you-go pricing, charging as little as $0.023 per GB per month for standard storage. Azure Data Lake Storage offers similar models at around $0.03 per GB per month. 

With no upfront infrastructure costs, SMBs can build scalable, high-performance data lakes while keeping budgets predictable. Companies like Cloudtech help SMBs make the most of this model, architecting efficient data lakes on AWS that scale with your business and avoid unnecessary spend. 

2. Scalability

As your business grows, so does your data. A data lake for small businesses can scale easily to accommodate large volumes of data without a complete infrastructure overhaul. You can add more storage as needed without worrying about complex data migrations or reconfigurations, making it ideal for growing businesses with expanding data needs.

3. Flexibility

Data lakes support a wide variety of data types, including structured, semi-structured, and unstructured data. This means you can store everything from transactional data to text files, emails, and social media content all in one place. With this flexibility, you can apply diverse analytics and reporting techniques, allowing you to uncover insights from every corner of your business.

4. Improved Data Accessibility

With a data lake, all your data is stored in one central location, making it easy to access and manage. Whether you're analyzing sales performance, customer feedback, or operational data, you can retrieve all the information you need without hunting through different systems or platforms. This ease of access can significantly improve decision-making and streamline your business processes.

5. Future-Proofing

A data lake for small businesses doesn't just solve today's data management challenges – it prepares you for the future. With the ability to integrate advanced technologies like AI, machine learning, and predictive analytics, a data lake ensures your business is ready for tomorrow's innovations. As you evolve, your data lake can adapt to your changing needs, keeping you ahead of the curve.

With these benefits, it’s no surprise that more SMBs are investing in data lakes to stay agile, competitive, and data-driven. While a data lake offers tremendous potential for small businesses, it also presents certain challenges that need careful consideration.

What are the Challenges of Data Lakes?

The complexity of managing large volumes of data, ensuring data quality, maintaining security, and meeting compliance standards can overwhelm SMBs without the right approach. These factors are critical to unlocking the full value of a data lake, and neglecting them can result in ineffective data management, increased risks, and missed opportunities.

1. Data Governance: Organizing and cataloguing your data is crucial for maintaining its quality and accessibility. Without proper management, data can become difficult to analyze and prone to errors.
2. Security and Compliance: With sensitive data often stored in data lakes, strong security measures like encryption and access control are essential. Regular audits are also needed to ensure compliance with industry regulations.
3. Assessing Data Needs: Before adopting a data lake, evaluate the volume and variety of data your business generates. A well-aligned data lake will support long-term growth and scalability.

To address these challenges, selecting the right tools and technologies is essential for SMBs to effectively manage and maximize the potential of their data lake.

Tools and Technologies for Data Lakes in SMBs

To make the most of a data lake, small businesses need the right tools and technologies to simplify data management and drive valuable insights. Here are some key tools that can support your data lake strategy:

1. Cloud-Based Solutions: Platforms like AWS offer affordable, scalable cloud solutions for small businesses. These platforms allow you to store and manage large amounts of data with flexibility without the need for physical infrastructure. They also ensure security and compliance to protect sensitive data.
   
   
2. Data Orchestration Tools: Tools like AWS Glue and Amazon EMR help streamline data management by integrating, cleaning, and transforming data from multiple sources. These user-friendly tools save time on manual processes and ensure your data is ready for analysis.

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But tools alone aren’t enough. The data lake also needs to work in harmony with the systems you already use.

Integration with Existing Systems

One of the biggest advantages of a data lake for small businesses is its ability to integrate seamlessly with existing systems. Data lakes can easily connect with web APIs, relational databases, and other tools your business already uses. This integration enables a smooth data flow across systems, ensuring consistency and real-time data access. 

With partners like Cloudtech, SMBs can ensure their data lake integrates smoothly with existing business systems, avoiding silos and unlocking unified, real-time data access. Whether you’re using CRM software, marketing tools, or other business applications, a data lake can centralize and streamline your data management. 

Conclusion

Handling data efficiently is often a struggle for small businesses, especially when it's scattered across different systems. Without a unified system, accessing and making sense of that data becomes time-consuming and challenging. A data lake for small businesses solves this problem by centralizing your data, making it easier to analyze and use for better decision-making. This approach can help you identify trends, improve operations, and ultimately save time and money.

Cloudtech specializes in helping small businesses manage data more effectively with tailored data lake solutions. Their team works closely with you to create a system that streamlines data storage, access, and analysis, driving better insights and business growth.

Ready to simplify your data management? Reach out to Cloudtech today and discover how their data lake solutions can support your business goals.

FAQs

1. How does a data lake improve collaboration within my business?

A data lake centralizes data from various departments, making it easier for teams across your business to access and collaborate on insights. With all your data in one place, your employees can make informed decisions, leading to better teamwork and streamlined processes.

2. What are the security risks of using a data lake, and how can I mitigate them?

Data lakes store large volumes of sensitive data, which can pose security risks. To mitigate these, ensure robust encryption, access controls, and regular audits are in place. Working with cloud providers that offer built-in security features can also help protect your data.

3. Can a data lake help with data privacy compliance?

Yes, a data lake can be configured to meet various data privacy regulations, such as GDPR and CCPA. With proper governance and security protocols, SMBs can ensure that sensitive data is handled and stored in compliance with relevant laws.

4. How long does it take to implement a data lake for a small business?

The time required to implement a data lake depends on the complexity of your data and existing systems. With cloud-based solutions and proper planning, small businesses can typically implement a data lake in a few months, making it a scalable, long-term solution.

For small and mid-sized businesses (SMBs), documents are the backbone of operations. Contracts, invoices, insurance claims, and loan applications hold critical information but often come buried under layers of text, handwriting, and complex formatting. Traditionally, extracting and processing this data meant hours of manual work and lost productivity. But with Intelligent Document Processing (IDP), that’s changing.

More than just document automation, modern IDP solutions use generative AI to quickly extract, understand, and process information with high accuracy. This means faster workflows, fewer errors, and less manual effort. 

With the IDP market projected to grow from $10.57 billion in 2025 to $66.68 billion by 2032, businesses are adopting these solutions to stay competitive. But what makes IDP so effective, and why should SMBs invest in it? Let’s take a closer look.

What is Intelligent Document Processing?

Intelligent Document Processing is an AI-powered technology that automates the extraction, classification, and validation of data from structured, semi-structured, and unstructured documents. It utilizes optical character recognition (OCR), natural language processing (NLP), machine learning, and large language models (LLMs) to interpret context, enhance accuracy, and minimize human intervention.

Why do SMBs turn to IDP? 

SMBs handle hundreds of invoices daily, printed, handwritten, PDFs, or images, often relying on manual data extraction for vendor names, amounts, and due dates. 

IDP automates this process by scanning invoices, extracting key details, and updating records instantly, minimizing errors and saving valuable time. Whereas, businesses looking to automate these processes often turn to Robotic Process Automation (RPA). 

RPA (Robotic Process Automation) uses software bots to handle repetitive, rule-based tasks, like copying data, filling out forms, or clicking through systems, just like a human would.

In order to convert the unstructured data (emails with order details, handwritten invoices, contracts, or customer support chat logs) and semi-structured data (invoices in different formats, bank statements, shipping labels, or survey responses) to usable information, IDP primarily serves as a key enabler for RPA. 

In simple terms, IDP extracts and organizes data from unstructured documents. This enables RPA to seamlessly execute follow-up actions, allowing SMBs to automate entire workflows with speed and accuracy.

How does IDP work?

IDP follows a simple step-by-step process:

1. Document Upload: Files are scanned or uploaded into a system like Amazon S3.
2. Classification: Data is sorted into categories (e.g., invoices, legal contracts) using IDP technology.
3. Data Extraction: It pulls out key information using AI-powered tools like Amazon Textract (for text and handwriting recognition), Amazon Comprehend (for natural language understanding), and Amazon Bedrock (for building and scaling generative AI applications). These tools, along with others, enable powerful data extraction and analysis capabilities.
4. Data Enrichment: The extracted information is processed further, removing sensitive details, tagging relevant data, or cross-checking with existing records. For example, extracting an invoice number and matching it with a vendor in your CRM.
5. Validation & Review: It's important to always keep a human in the loop for overall monitoring and verification, especially when the IDP encounters uncertainty with some data. A human reviewer can ensure accuracy and reliability before final processing.
6. Integration: The final, validated data is sent to business applications for processing, storage, or analysis.

This process enables companies to manage large volumes of paperwork effortlessly, unlocking faster decision-making, cost savings, and better compliance.

What are the top 4 use cases of IDP? 

Every industry has its share of paper-heavy processes. Some are buried in stacks of contracts. Others are drowning in forms that never seem to end. While SMBs have embraced digital transformation, many still struggle with legacy systems, compliance requirements, and unstructured data, making manual workflows a persistent challenge.

Here are some common use cases of how Intelligent Document Processing (IDP) is making a difference across industries:

1. Healthcare

Hospitals and clinics generate mountains of paperwork every single day. From patient insurance claims to lab results, prescriptions, and discharge summaries, it’s a never-ending cycle. Manually entering this data slows down treatment, delays claim settlements, and increases the chances of human error.

With IDP, organizations from small clinics to large hospital groups can scan paperwork and have it automatically read, sorted, and organized, with no manual effort needed. For example, when a patient files an insurance claim for the treatment they received, IDP can read their documents and extract policy numbers, treatment details, and amounts in minutes.

IDP also works hand in hand with electronic medical records (EMRs), feeding structured data directly into EMR systems. This ensures faster documentation, better accuracy, and real-time access to patient information.

Here’s what you can expect with IDP in healthcare:

• Claims processed in hours, not weeks: Reduce claims turnaround time from 4–6 weeks to just 24–48 hours.
• Fewer documentation errors: Boost accuracy from 75% to 99.8%, minimizing costly mistakes.
• Faster compliance checks: Cut down review time from months to just 2 weeks, helping you stay audit-ready.
• Better fraud detection: Use AI-powered alerts to catch 50% more fraudulent claims before they’re approved.
  

2. Insurance

Insurance companies deal with multiple claims every single day. Many of these come in the form of handwritten documents, scanned medical records, EMRs, or multi-page reports. Reading through these manually is time-consuming and often leads to missed information or delays in approvals.

IDP can automatically scan all incoming claim documents, understand the context, extract key data like diagnosis, dates, and claim amounts, and flag anything suspicious. This speeds up the process significantly and helps detect any foul or fraud activities early.

Here’s what you can expect with IDP in insurance:

• No more manual data entry: Instantly extract claim details, policyholder info, and coverage terms with high accuracy.
• Faster claim approvals: AI models evaluate claim validity, cutting approval times from 4–6 weeks to just 24–48 hours.
• Fewer disputes, less fraud: Real-time cross-checking against contracts, medical records, and past claims helps reduce errors and flag fraudulent activity.

3. Legal

Legal work involves handling large volumes of documents that require precision and attention to detail. Lawyers and paralegals often dedicate significant time to reviewing contracts, agreements, and case files to ensure accuracy and compliance. 

Traditionally, these processes took weeks, and teams had to sift through hundreds of pages, flag inconsistencies, and ensure compliance. But with IDP, just a few hours.

Here’s how IDP helps with legal work:

• Rapid Document Analysis: Scans and analyzes 300+ pages of contracts in minutes.
• Accurate Clause Extraction: Extracts key clauses, obligations, and financial risks with 99% accuracy.
• Error and Discrepancy Detection: Flags missing signatures and discrepancies automatically.
• Accelerated Legal Review: With everything verified instantly, the legal team moved straight to negotiation, saving over 80% of the usual review time.
• Automated Draft Creation: Auto-generates first drafts of legal documents using pre-set templates, reducing drafting time by up to 72%.

With IDP verifying these instantly, the legal team moved straight to negotiation, saving over 80% of the usual review time. For legal teams at small and mid-sized firms, this means less grunt work, more strategy. For clients? Faster deals, lower costs, and airtight compliance.

4. Logistics

Small and medium-sized logistics companies handle a vast array of documents like shipping manifests, bills of lading, invoices, and customs declarations. Managing these manually can lead to delays, errors, and increased operational costs.​

By integrating IDP along with ERP or TMS systems (Transport Management Systems), logistics businesses can reduce manual data entry, expedite shipment processing, and improve compliance with regulatory requirements.​

Here’s how IDP helps small or medium-sized logistics businesses:

• Faster shipment processing: IDP can reduce document processing times by 50–70%, accelerating shipment handling and delivery schedules. ​
• Improved accuracy in documentation: Automation minimizes manual data entry errors, enhancing data quality and reducing discrepancies.
• Enhanced compliance: IDP ensures accurate data capture and storage, aiding adherence to regulatory requirements and reducing compliance risks.
• Cost savings: By automating document processing, businesses can achieve average savings of 25–40%, lowering operational expenses.

Conclusion

For SMBs drowning in paperwork, IDP isn’t just a convenience. It’s a competitive edge. By eliminating bottlenecks, reducing errors, and speeding up workflows, it transforms how organizations handle information.

Cloudtech is a platform that provides tailored cloud solutions that optimize IDP performance, ensuring seamless automation, secure data processing, and reduced operational costs. With expertise in serverless computing, data modernization, and resilient cloud architectures, Cloudtech helps SMBs process documents faster, improve security, and cut costs.

Cloudtech delivers custom-built cloud solutions that drive real business impact. Explore how Cloudtech can modernize your cloud environment and power intelligent automation at scale.

FAQs

1. Is IDP only for large enterprises?
   A: IDP is equally valuable for small and medium businesses. In fact, SMBs benefit even more by reducing manual work, saving time, and lowering operational costs with limited teams.
   
2. How does IDP actually help my small team?
   A: IDP automates repetitive tasks like data entry, document sorting, and verification. This helps your small team focus on more meaningful work, such as sales, support, or operations. It also improves accuracy and speeds up business processes.
   
3.  Is IDP secure enough for sensitive business documents?
   A: Yes. Most IDP solutions use strong encryption, access controls, and secure storage to protect your documents. Many are also compliant with data protection regulations to keep your information safe.
   
4. How is IDP different from Robotic Process Automation (RPA)?
   A: RPA handles simple, rule-based tasks like copying, pasting, or clicking through screens. However, it cannot understand unstructured or messy data. In such cases, IDP steps in to read, understand, and pull out useful information from documents. It then passes the clean data to RPA so it can do its job. In short, IDP handles the thinking, and RPA does the doing.
   
   

In the rapidly evolving cloud computing landscape, AWS Step Functions has emerged as a cornerstone for developers looking to orchestrate complex, distributed applications seamlessly in serverless implementations. The recent expansion of AWS SDK integrations marks a significant milestone, introducing support for 33 additional AWS services, including cutting-edge tools like Amazon Q, AWS B2B Data Interchange, AWS Bedrock, Amazon Neptune,  and Amazon CloudFront KeyValueStore, etc. This enhancement not only broadens the horizon for application development but also opens new avenues for serverless data processing.

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Serverless computing has revolutionized the way we build and scale applications, offering a way to execute code in response to events without the need to manage the underlying infrastructure. With the latest updates to AWS Step Functions, developers now have at their disposal a more extensive toolkit for creating serverless workflows that are not only scalable but also cost-efficient and less prone to errors.

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In this blog, we will delve into the benefits and practical applications of these new integrations, with a special focus on serverless data processing. Whether you're managing massive datasets, streamlining business processes, or building real-time analytics solutions, the enhanced capabilities of AWS Step Functions can help you achieve more with less code. By leveraging these integrations, you can create workflows that directly invoke over 11,000+ API actions from more than 220 AWS services, simplifying the architecture and accelerating development cycles.

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Practical Applications in Data Processing:

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This AWS SDK integration with 33 new services not only broadens the scope of potential applications within the AWS ecosystem but also streamlines the execution of a wide range of data processing tasks. These integrations empower businesses with automated AI-driven data processing, streamlined EDI document handling, and enhanced content delivery performance.

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Amazon Q Integration: Amazon Q is a generative AI-powered enterprise chat assistant designed to enhance employee productivity in various business operations. The integration of Amazon Q with AWS Step Functions enhances workflow automation by leveraging AI-driven data processing. This integration allows for efficient knowledge discovery, summarization, and content generation across various business operations. It enables quick and intuitive data analysis and visualization, particularly beneficial for business intelligence. In customer service, it provides real-time, data-driven solutions, improving efficiency and accuracy. It also offers insightful responses to complex queries, facilitating data-informed decision-making.

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AWS B2B Data Interchange: Integrating AWS B2B Data Interchange with AWS Step Functions streamlines and automates electronic data interchange (EDI) document processing in business workflows. This integration allows for efficient handling of transactions including order fulfillment and claims processing. The low-code approach simplifies EDI onboarding, enabling businesses to utilize processed data in applications and analytics quickly. This results in improved management of trading partner relationships and real-time integration with data lakes, enhancing data accessibility for analysis. The detailed logging feature aids in error detection and provides valuable transaction insights, essential for managing business disruptions and risks.

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Amazon CloudFront KeyValueStore: This integration enhances content delivery networks by providing fast, reliable access to data across global networks. It's particularly beneficial for businesses that require quick access to large volumes of data distributed worldwide, ensuring that the data is always available where and when it's needed.

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Neptune Data: This integration allows the Processing of graph data in a serverless environment, ideal for applications that require complex relationships and data patterns like social networks, recommendation engines, and knowledge graphs. For instance, Step Functions can orchestrate a series of tasks that ingest data into Neptune, execute graph queries, analyze the results, and then trigger other services based on those results, such as updating a dashboard or triggering alerts.

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Amazon Timestream Query & Write: The integration is useful in serverless architectures for analyzing high-volume time-series data in real-time, such as sensor data, application logs, and financial transactions. Step Functions can manage the flow of data from ingestion (using Timestream Write) to analysis (using Timestream Query), including data transformation, anomaly detection, and triggering actions based on analytical insights.

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Amazon Bedrock & Bedrock Runtime: AWS Step Functions can orchestrate complex data streaming and processing pipelines that ingest data in real-time, perform transformations, and route data to various analytics tools or storage systems. Step Functions can manage the flow of data across different Bedrock tasks, handling error retries, and parallel processing efficiently

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AWS Elemental MediaPackage V2: Step Functions can orchestrate video processing workflows that package, encrypt, and deliver video content, including invoking MediaPackage V2 actions to prepare video streams, monitoring encoding jobs, and updating databases or notification systems upon completion. 

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AWS Data Exports: With Step Functions, you can sequence tasks such as triggering data export actions, monitoring their progress, and executing subsequent data processing or notification steps upon completion. It can automate data export workflows that aggregate data from various sources, transform it, and then export it to a data lake or warehouse.

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Benefits of the New Integrations

The recent integrations within AWS Step Functions bring forth a multitude of benefits that collectively enhance the efficiency, scalability, and reliability of data processing and workflow management systems. These advancements simplify the architectural complexity, reduce the necessity for custom code, and ensure cost efficiency, thereby addressing some of the most pressing challenges in modern data processing practices. Here's a summary of the key benefits:

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Simplified Architecture: The new service integrations streamline the architecture of data processing systems, reducing the need for complex orchestration and manual intervention.

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Reduced Code Requirement: With a broader range of integrations, less custom code is needed, facilitating faster deployment, lower development costs, and reduced error rates.

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Cost Efficiency: By optimizing workflows and reducing the need for additional resources or complex infrastructure, these integrations can lead to significant cost savings.

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Enhanced Scalability: The integrations allow systems to easily scale, accommodating increasing data loads and complex processing requirements without the need for extensive reconfiguration.

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Improved Data Management: These integrations offer better control and management of data flows, enabling more efficient data processing, storage, and retrieval.

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Increased Flexibility: With a wide range of services now integrated with AWS Step Functions, businesses have more options to tailor their workflows to specific needs, increasing overall system flexibility.

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Faster Time-to-Insight: The streamlined processes enabled by these integrations allow for quicker data processing, leading to faster time-to-insight and decision-making.

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Enhanced Security and Compliance: Integrating with AWS services ensures adherence to high security and compliance standards, which is essential for sensitive data processing and regulatory requirements.

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Easier Integration with Existing Systems: These new integrations make it simpler to connect AWS Step Functions with existing systems and services, allowing for smoother digital transformation initiatives.

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Global Reach: Services like Amazon CloudFront KeyValueStore enhance global data accessibility, ensuring high performance across geographical locations.

As businesses continue to navigate the challenges of digital transformation, these new AWS Step Functions integrations offer powerful solutions to streamline operations, enhance data processing capabilities, and drive innovation. At Cloudtech, we specialize in serverless data processing and event-driven architectures. Contact us today and ask how you can realize the benefits of these new AWS Step Functions integrations in your data architecture.

In today's digital landscape, user experience is paramount, and search engines play a pivotal role in shaping it. Imagine a world where your search engine not only understands your preferences and needs but anticipates them, delivering results that resonate with you on a personal level. This transformative user experience is made possible by the fusion of Amazon Personalize and Amazon OpenSearch Service. 

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Understanding Amazon Personalize

Amazon Personalize is a fully-managed machine learning service that empowers businesses to develop and deploy personalized recommendation systems, search engines, and content recommendation engines. It is part of the AWS suite of services and can be seamlessly integrated into web applications, mobile apps, and other digital platforms.

Key components and features of Amazon Personalize include:

Datasets: Users can import their own data, including user interaction data, item data, and demographic data, to train the machine learning models.

Recipes: Recipes are predefined machine learning algorithms and models that are designed for specific use cases, such as personalized product recommendations, personalized search results, or content recommendations.

Customization: Users have the flexibility to fine-tune and customize their machine learning models, allowing them to align the recommendations with their specific business goals and user preferences.

Real-Time Recommendations: Amazon Personalize can generate real-time recommendations for users based on their current behavior and interactions.

Batch Recommendations: Businesses can also generate batch recommendations for users, making it suitable for email campaigns, content recommendations, and more.

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Benefits of Amazon Personalize

Amazon Personalize offers a range of benefits for businesses looking to enhance user experiences and drive engagement. 

Improved User Engagement: By providing users with personalized content and recommendations, Amazon Personalize can significantly increase user engagement rates. 

Higher Conversion Rates: Personalized recommendations often lead to higher conversion rates, as users are more likely to make purchases or engage with desired actions when presented with items or content tailored to their preferences.

Enhanced User Satisfaction: Personalization makes users feel understood and valued, leading to improved satisfaction with your platform. Satisfied users are more likely to become loyal customers.

Better Click-Through Rates (CTR): Personalized recommendations and search results can drive higher CTR as users are drawn to content that aligns with their interests, increasing their likelihood of clicking through to explore further.

Increased Revenue: The improved user engagement and conversion rates driven by Amazon Personalize can help cross-sell and upsell products or services effectively.

Efficient Content Discovery: Users can easily discover relevant content, products, or services, reducing the time and effort required to find what they are looking for.

Data-Driven Decision Making: Amazon Personalize provides valuable insights into user behavior and preferences, enabling businesses to make data-driven decisions and optimize their offerings.

Scalability: As an AWS service, Amazon Personalize is highly-scalable and can accommodate businesses of all sizes, from startups to large enterprises.

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Understanding Amazon OpenSearch Service

Amazon OpenSearch Service is a fully managed, open-source search and analytics engine developed to provide fast, scalable, and highly-relevant search results and analytics capabilities. It is based on the open-source Elasticsearch and Kibana projects and is designed to efficiently index, store, and search through vast amounts of data.

Benefits of Amazon OpenSearch Service in Search Enhancement

Amazon OpenSearch Service enhances search functionality in several ways:

High-Performance Search: OpenSearch Service enables organizations to rapidly execute complex queries on large datasets to deliver a responsive and seamless search experience.

Scalability: OpenSearch Service is designed to be horizontally scalable, allowing organizations to expand their search clusters as data and query loads increase, ensuring consistent search performance.

Relevance and Ranking: OpenSearch Service allows developers to customize ranking algorithms to ensure that the most relevant search results are presented to users.

Full-Text Search: OpenSearch Service excels in full-text search, making it well-suited for applications that require searching through text-heavy content such as documents, articles, logs, and more. It supports advanced text analysis and search features, including stemming and synonym matching.

Faceted Search: OpenSearch Service supports faceted search, enabling users to filter search results based on various attributes, categories, or metadata. 

Analytics and Insights: Beyond search, OpenSearch Service offers analytics capabilities, allowing organizations to gain valuable insights into user behavior, query performance, and data trends to inform data-driven decisions and optimizations.

Security: OpenSearch Service offers access control, encryption, and authentication mechanisms to safeguard sensitive data and ensure secure search operations.

Open-Source Compatibility: While Amazon OpenSearch Service is a managed service, it remains compatible with open-source Elasticsearch, ensuring that organizations can leverage their existing Elasticsearch skills and applications.

Integration Flexibility: OpenSearch Service can seamlessly integrate with various AWS services and third-party tools, enabling organizations to ingest data from multiple sources and build comprehensive search solutions.

Managed Service: Amazon OpenSearch Service is a fully-managed service, which means AWS handles the operational aspects, such as cluster provisioning, maintenance, and scaling, allowing organizations to focus on developing applications and improving user experiences.

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Amazon Personalize and Amazon OpenSearch Service Integration

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When you use Amazon Personalize with Amazon OpenSearch Service, Amazon Personalize re-ranks OpenSearch Service results based on a user's past behavior, any metadata about the items, and any metadata about the user. OpenSearch Service then incorporates the re-ranking before returning the search response to your application. You control how much weight OpenSearch Service gives the ranking from Amazon Personalize when applying it to OpenSearch Service results.

With this re-ranking, results can be more engaging and relevant to a user's interests. This can lead to an increase in the click-through rate and conversion rate for your application. For example, you might have an ecommerce application that sells cars. If your user enters a query for Toyota cars and you don't personalize results, OpenSearch Service would return a list of cars made by Toyota based on keywords in your data. This list would be ranked in the same order for all users. However, if you were to use Amazon Personalize, OpenSearch Service would re-rank these cars in order of relevance for the specific user based on their behavior so that the car that the user is most likely to click is ranked first.

When you personalize OpenSearch Service results, you control how much weight (emphasis) OpenSearch Service gives the ranking from Amazon Personalize to deliver the most relevant results. For instance, if a user searches for a specific type of car from a specific year (such as a 2008 Toyota Prius), you might want to put more emphasis on the original ranking from OpenSearch Service than from Personalize. However, for more generic queries that result in a wide range of results (such as a search for all Toyota vehicles), you might put a high emphasis on personalization. This way, the cars at the top of the list are more relevant to the particular user.

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How the Amazon Personalize Search Ranking plugin works

The following diagram shows how the Amazon Personalize Search Ranking plugin works.

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1. You submit your customer's query to your Amazon OpenSearch Service Cluster 
2. OpenSearch Service sends the query response  and the user's ID to the Amazon Personalize search ranking plugin.
3. The plugin sends the items and user information to your Amazon Personalize campaign for ranking. It uses the recipe and campaign Amazon Resource Name (ARN) values within your search process to generate a personalized ranking for the user. This is done using the GetPersonalizedRanking API operation for recommendations. The  user's ID and the items obtained from the OpenSearch Service query are included in the request.
4. Amazon Personalize returns the re-ranked results to the plugin.
5. The plugin organizes and returns these search results to your OpenSearch Service cluster. It re-ranks the results based on the feedback from your Amazon Personalize campaign and the emphasis on personalization that you've defined during setup.
6. Finally, your OpenSearch Service cluster sends the finalized results back to your application.

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Benefits of Amazon Personalize and Amazon OpenSearch Service Integration

Combining Amazon Personalize and Amazon OpenSearch Service maximizes user satisfaction through highly personalized search experiences:

Enhanced Relevance: The integration ensures that search results are tailored precisely to individual user preferences and behavior. Users are more likely to find what they are looking for quickly, resulting in a higher level of satisfaction.

Personalized Recommendations: Amazon Personalize's machine learning capabilities enable the generation of personalized recommendations within search results. This feature exposes users to items or content they may not have discovered otherwise, enriching their search experience.

User-Centric Experience: Personalized search results demonstrate that your platform understands and caters to each user's unique needs and preferences. This fosters a sense of appreciation and enhances user satisfaction.

Time Efficiency: Users can efficiently discover relevant content or products, saving time and effort in the search process. 

Reduced Information Overload: Personalized search results also filter out irrelevant items to reduce information overload, making decision-making easier and more enjoyable.

Increased Engagement: Users are more likely to engage with content or products that resonate with their interests, leading to longer session durations and a greater likelihood of conversions.

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Conclusion

Integrating Amazon Personalize and Amazon OpenSearch Service transforms user experiences, drives user engagement, and unlocks new growth opportunities for your platform or application. By embracing this innovative combination and encouraging its adoption, you can lead the way in delivering exceptional personalized search experiences in the digital age.

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Irrespective of your business size, you can’t ignore the value assessment of any product or service you plan to purchase. The right investment in the right system, process, and infrastructure is essential for success in your business. And how can you make the right financial decisions and understand whether “X” product/service is generating value or not for your business?

Total Cost of Ownership or TCO analysis is one method that can help you in this situation, especially if you are planning to analyze these costs on the cloud. Amazon’s AWS is a leading public cloud platform offering over 200 fully featured services, including AWS TCO analysis -a service to analyze the total costs of an asset or infrastructure on the cloud. It offers services to diverse customers – startups, government agencies, and the largest enterprises. Its agility, innovation, safety, and several data centers make it comprehensive and adaptable.

Read on to learn more about the TCO analysis and how AWS TCO analysis works.

What is TCO analysis?

As the name suggests, TCO estimates costs associated with purchasing, deploying, operating, and maintaining any asset. The asset could be physical or virtual products, services, or tools. The TCO analysis’s primary purpose is to assess the asset’s cost throughout its life cycle and to determine the return on investment.

Regarding the IT industry, TCO analysis consists of costs related to hardware/software acquisition, end-user expenses, training, network, servers, and communications. According to Gartner, “TCO is a comprehensive assessment of IT or other costs across enterprise boundaries over time.”

TCO analysis in Cloud

The adoption of cloud computing in business also raises the trend of TCO analysis on the cloud. You can call it, cloud TCO analysis, which performs the same job on the cloud. TCO analysis in the cloud calculated the total costs of adopting, executing, and provisioning cloud infrastructure. When you are planning to migrate to the cloud, this analysis helps you to weigh the current costs and cloud adoption costs. Not only Amazon, but other big tech giants, including Microsoft, Google, IBM, and many more, offering TCO analysis in the cloud. But, Amazon’s AWS is the number one cloud service provider to offer cloud services.

Why do businesses need AWS TCO analysis?

A TCO analysis helps to know whether there will be profit or loss.

Let’s understand it with an example showing how AWS TCO analysis helped the company increase its profit. The top OTT platform, Netflix, invested $9.6 million per month in AWS Cost in 2019, which would increase by 2023. According to this resource, it would be around $27.78 million per month. The biggest reason behind this investment is the profit, and AWS TCO analysis is helping them to know how this profit is happening. AWS helped Netflix to get a cost-effective and scalable cloud architecture horizontally. It also enabled the company to focus on its core business – video streaming services. You all know that Netflix is the favorite video streaming platform globally.

In another example, delaying the decision of TCO analysis ignorance resulted in a loss. According to this report on 5GC, TCO analysis has been done regarding the adoption of the 5G core. It has been found that postponing increases the TCO over five years. It indicates the losses occurred due to ignorance of TCO analysis.

These examples show that your business needs both TCO analysis and cloud infrastructure. A lack of TCO analysis might cause incorrect IT budget calculations or purchasing of inappropriate resources. It might result in problems like downtime and slower business operations. You can understand that the TCO analysis is a critical business operation. Its ignorance directly impacts financial decisions. Thus, know this and utilize AWS TCO analysis for your business success.

How does AWS TCO Analysis work?

AWS TCO analysis refers to calculating the direct and indirect costs associated with migrating, hosting, running, and maintaining IT infrastructure on the AWS cloud. It assesses all the costs of using AWS resources and compares the outcome to the TCO of an alternative cloud or on-premises platform.

AWS TCO Analysis is not a calculation of one resource or a one-step process. To understand how it works, you need to know the costs of your current IT infrastructure, understand cost factors, and how to optimize cloud costs when you deploy and manage scalable web applications or infrastructure hosted on-premises versus when you deploy them on the cloud.

Here are steps to help you understand how AWS TCO analysis works:

Preliminary steps – Know the current value and build a strategy

Step 1 – Evaluate your existing infrastructure/ web application cost

You must calculate and analyze the direct and indirect costs of your existing on-premise IT infrastructure. Perform the TCO analysis of this infrastructure, including various components.

• Physical & virtual servers: They are the main pillars in developing the infrastructure
• Storage mediums: Cost of database, disks, or other storage devices
• Software & Applications: The analysis finds the cost of software and its constant upgrades. It also estimates the costs of acquiring licenses, subscriptions, loyalties, and vendor fees
• Data centers: The analysis needs to check the costs of all linked equipment such as physical space, power, cooking, and racks with the data centers
• Human Capital: Trainers, consultants, and people who run setups.
• Networking & Security system: Find out the costs of these critical components

Don’t limit yourself to estimating only direct/indirect costs. Find out any hidden costs that might happen due to unplanned events like downtime and opportunity costs, which might be helpful in the future.

Step 2 – Build an appropriate cloud migration strategy

You must choose an appropriate AWS cloud migration strategy before calculating monthly AWS costs. Amazon offers many TCO analysis migration tools, such as CloudChomp CC Analyzer, Cloudamize, Migration Evaluators, etc., from AWS and AWS partners. It can help you to evaluate the existing environment, determine workloads, and plan the AWS migration. It provides excellent insights regarding the costs, which can help you to make quick and effective decisions for migration to AWS.

Primary step – Estimate AWS Cost

Know these cost factors

All industries have different objectives and business operations. Thus, their cost analysis differs according to AWS services, workloads, servers, or methods of purchasing other AWS resources., the cost depends on the working usage of services and resources.

Still, you must consider the following factors directly impacting your AWS costs.

• Services you utilize: AWS offers various computing services, resources, and instances with hourly charges. It will bill you from when you launch any resource/instance until termination. You will get other options to use predetermined set costs for making reservations.
• Data Transfer: AWS charges for aggregated outbound data transfer across services according to a set rate. AWS does not charge for inbound or inter-service data transfer within a specific region. Still, you must check data transfer costs before launching.
• Storage: AWS charges for each GB of data storage. As per consumed storage classes, you need to understand the cost analysis. Remember that cold and hot storage options are available, but hot storage is expensive and accessible.
• Resource consumption model: You get options to consume resources. Such as on-demand instances, reserved instances that give discounted prepay options for on-demand instances, and AWS saving plans.

Know how to use AWS Pricing Calculator

Once you analyze your compute resources and infrastructure to deploy, understand these factors, and decide on necessary AWS resources, you need to use AWS Pricing Calculator for expected cost estimation. This tool helps determine the total ownership cost. It is a web service that is freely available to end-users. It permits you to explore services according to need and estimate costs.

Look at the below image to see how this calculator works. You have to add required services, configure them by providing details, and see the generated costs.

Credit: Amazon AWS Pricing Calculator

You can easily add the prices according to a group of services or individual services. After adding to the calculator, check the following snap-shot of the configuration service (EC2 service). You have to provide all required information such as location type, operating system, instance type, memory, pricing models, storage, and many more.

Credit: Amazon AWS Pricing Calculator

The best part is that you can download and share the results for further analysis. The following image is a dummy report to know that you can estimate the monthly cost, budget, and other factors with this summary.

Credit: Amazon AWS Pricing Calculator

Note: Check this link to know various factors for pricing assumptions.

Know how to optimize cloud costs on AWS

Calculation on AWS is not sufficient; you need to optimize your cost estimation. AWS offers various cost optimization options to manage, monitor, and optimize costs. Here are some tools you can utilize to optimize your costs on AWS:

Tool nameKey CharacteristicsAWS Trusted Advisor

• Get recommendations from this tool to follow the AWS best practices to improve performance, security, & fault tolerance
• Can help you to optimize your cloud deployment through context-driven recommendation

AWS Cost Explorer

• Provide you with an interface to check, visualize, and manage AWS costs and usages over time
• Features like filtering, grouping, and reporting can help you to manage costs efficiently

AWS Budgets

• Use this tool to track your costs and improve them for better budget planning and controlling
• You can also create custom actions that help prevent overages, inefficient resource usage, or lack of coverage

AWS Costs & Usages Report

• Leverage this tool to track your savings, costs, and cost drivers.
• You can easily integrate this report with an analytics report to get deep analysis
• It can help you to learn cost anomalies and trends in your bills

How Airbnb used AWS Cost & Usage Report for AWS cost optimization

A community marketplace, Airbnb, based in San Francisco founded in 2008. The community has over 7 million accommodations and over 40,000 customers. In 2016, Airbnb decided to migrate all operations to AWS to scale their infrastructure automatically. It worked, and in just 3 years, the company grew significantly and reduced its expenses through different AWS services (Amazon EC2, Amazon S3, Amazon EMR, etc). In 2021, the company utilized the tools, AWS cost & usage report, saving plans, and actional data to optimize their AWS costs. The outcome: 27% reduced storage costs; 60% reduced Amazon Open Search Service cost.

The company has developed a customized cost and usage data tool through AWS services. It is helping them to reduce costs and deliver actional business metrics.

Final Stage: Avoid these mistakes

Often, businesses make mistakes like misconfiguration, choosing the wrong resource, etc., leading to increased costs. Check the following points to avoid mistakes:

• Never create or set up cloud resources without using auto-scaling options or other monitoring tools. It happens during Dev/test environments mostly.
• Take care while configuring storage resources, classes, and data types. Often, misconfiguration happens during storage tiers usage, such as Simple Storage Service (S3).
• Avoid over-provisioned resources by properly consolidating them. You must know the concept of right-sizing to find the perfect match between instance types, sizes, and capacity requirements at a minimal cost.
• Choose a pricing plan carefully based on your infrastructure requirements. This mistake can cost you an expensive cloud deployment.
• Never ignore the newer technologies, as they can reduce your cloud spending and helps in increasing productivity in work.

Closing Thought

The report is proof to know that AWS helps businesses in cost savings up to 80% over the equivalent on-premises options. It lowers costs and allows companies to use savings for innovation. So, what are you waiting for, plan to migrate your on-premise IT infrastructure to the AWS cloud, calculate costs by following the steps, and optimize it by preventing typical mistakes?

Managing your IT infrastructure’s overall direct and indirect costs requires time and process. TCO analysis for a cloud migration project is a daunting job. But, AWS TCO analysis makes this complex process easy. Take advantage of this analysis and determine your cloud migration project cost.

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According to the Market Research Future report, the application modernization services market is expected to reach USD 24.8 billion by 2030, growing at a CAGR of 16.8%. Nobel technologies and improved applications are two driving factors of this growing market size. On one side, it is growing, and on another side, it is failing also. According to this report, unclear project expectations are the biggest reason behind its failure.

That’s why app modernization is a big decision for your organization and business expansion. To avoid failure, you must prepare a list of good questions before planning the app’s modernization. Read the full article to understand a brief of app modernization, its need cum benefits, and questions which could help in designing the best app modernization strategy.

What is App modernization?

App modernization replaces or updates existing software, applications, or IT infrastructure with new applications, platforms, or frameworks. It is like an application upgrade on a period to utilize the technology trends and innovation. The primary purpose of app modernization is to improve the current legacy systems’ efficiency, security, and performance. The process encompasses not only updating or replacing but also reengineering the entire infrastructure.

Need/Benefits of App modernization

Application modernization is growing across industries. It meant it became an essential business need. Here are points which are highlighting that why you need the app modernization for your business:

• To improve the business performance
• To scale the IT infrastructure to work globally
• To increase the security and protection of expensive IT assets
• To enhance the efficiency of business processes and operations
• To reduce the costs which happen due to the incompatibility of older systems with newer technologies

10 Questions need to consider before planning the app modernization

Before designing the add modernization strategy, you need a list of questions according to your business objective and services. Here are questions that might help you to make a proper plan for app modernization:

1. What is the age of your existing legacy business applications?

You have to understand your existing IT infrastructure and resources. How it is working and performing in the current environment. Are they creating problems or running smoothly? Are they causing downtime often? If they are too old, you need to replace everything; although if you upgrade them regularly, check which resource needs to modernize.

2. What are the organization’s current technical skills and resources?

You have to analyze the existing team and experts and understand whether they can adapt to the new infrastructure. You have to know their capabilities regarding learning new applications. In case you did modernization without analyzing your existing team’s capability, but after some time, you find that your experts are facing issues while working on the new IT environment. Thus, knowing the current technical skills and how you would train them for the transformation is good.

3. Would you be willing to conduct a Proof Of Concept (POV) to verify the platform’s functionality?

Are new system features able to solve the problems, and are they beneficial for business? You need to perform POV to check the new system’s functionality and find out how it works. POV can help you to examine the essential features and other characteristics of modernized apps.

4. Can the new system be easily modified to meet the business’s and customers’ changing needs?

Business needs and customer demands are not static. You know it, and it changes as soon as technological advancement or regulatory changes happen. It would be best if you found out that an application would be able to adopt the changes to fulfill your business requirements.

5. How have you surveyed the market and decided on the appropriate platform(s) to execute essential modernization?

You must research the market and list all vendors offering the services you seek for your application modernization. Analyze all factors before finalizing the best platform and services aligned with your objective.

6. How secure are the applications currently?

You have to find the security level of your legacy applications. Because modern apps need high levels and advanced security systems. Old security practices on modern apps might fail your project, so better to check the existing security.

7. Assess the opportunity costs and business risks associated with avoiding modernization?

If you avoid the app modernization, how many business opportunities might you lose, or how many risks might you face? If you escape them, you might face many losses. As discussed, modernization is a business priority in this futuristic technology era. So, be sure to understand its importance on time and execute it as soon as possible.

8. What type of modernization are you seeking?

You need to know the flexibility of your decision regarding app modernization. In simple words, which kind of modernization are you looking for in your business progress? Are you looking for a permanent or a system that could be altered in some years?

9. Did you consider the cloud when designing your application?

Running applications and managing the whole IT infrastructure on the cloud is a business priority. If your legacy applications are not compatible with the cloud, you must understand how you can make them cloud compatible. By doing this, you can easily migrate and modernize your applications to the cloud.

10. Determine what integrations are required to modernize the app?

With modernized applications, you must know the required integrations among hardware, software, or other IT assets. This answer will help you locate the best and ideal platform for your business process execution.

Forbes Councils Member Yasin Altaf has pointed out four factors – evaluate technical and business challenges, assess the current state of the legacy system, find out the right approach, and plan in his recent article. Besides being the leading voice in emerging enterprise technology, Infoworld has also revealed that time and proper tools are key drivers of the app modernization success in this report. In addition, giving time to develop and plan is the best way, according to 36% of IT leaders.

Thus, along with these questions, you must consider factors like time, budget, risk factors, and management constraints before planning the modern app.

Closing Thought

You research, ask questions from various resources, and analyze everything before purchasing anything!

Why?

To get the exemplary product/service!

It applies to app modernisation too. Your business needs modernized applications in the modern technology era. A questionnaire will help you plan an appropriate app modernization if you want the right service and execution. We hope the questions we have provided can help you find answers to all your questions. Interested in modernizing your legacy applications? Contact us. You can always count on our expert team for assistance.

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